Wavv Trust Hub and Texting Overview
The Wavv Trust Hub applies to users in the United States and Canada. If you plan on texting from the system, you must be approved through the Wavv Trust Hub Process.
Ready to build trust? Explore the capabilities of our Trust Hub today and take your communication strategy to new heights. Your journey to a secure and reliable communication environment starts here.
What are the benefits of setting up the Trust Hub?
Registering your phone number will help with SMS deliverability rates.
Keep tabs on the status of your registration in real time. Our intuitive dashboard provides instant updates, allowing you to monitor progress and take action when needed.
Monitor spam tags associated with your business to avoid potential issues. Our Trust Hub promptly alerts you to any spam tag updates.
Receive timely updates on our remediation efforts. Whether it's resolving issues with spam tags or addressing concerns related to your registration, our Trust Hub keeps you in the loop.
Navigating the Trust Hub is easy. Its user-friendly interface allows you to access critical information and updates effortlessly.
*Note: Per our partners at Wavv, when you register the trust hub information, "it will pull the name from the trust hub registered name, but there's no guarantee that it will show the name as it is up to the discretion of the carriers on what they display."
What is the cost to process the Trust Hub?
The trust hub submission process charges a $20 non-refundable processing fee.
What do I need to gather to submit to the Trust Hub?
In addition to the business address, phone number, etc., you will also need to be sure you have your EIN Number and Business Name (it must match the business name on the EIN.)
EIN Number
Click the "Learn How to Apply for an EIN Number" tile below to apply for an EIN Number if you do not have one.
This service is FREE via the link provided. Be wary of any alternate site that attempts to charge you.
Business Name
Enter the exact legal business name as registered with the EIN. E.g., WAVV LLC rather than WAVV
Best Practices
Review the article "A2P 10DLC Best Practices (Review before Setting up the Trust Hub)" by clicking on its tile below.
*Note: Please see the Trust Hub A2P 10DLC Automated emails tile below to access the communication you could receive from Wavv, which will ask for more information to be re-submitted or rejected without re-submission.
Can I still use the Dialer?
Yes. The Trust Hub is tied to SMS Texting. You can still use the Wavv dialer click-2-call, single line, and multi-line dialer packages to make out-calls, as the Trust Hub is associated with Texting only.
What happens after I submit to the Trust Hub?
Be sure to review and check your email during the approval process. You may receive an email from Wavv regarding the "Trust Hub A2P 10DLC process," asking you to update specific information and re-submit information, or the submission was rejected with no ability for resubmission.
How Long Will the Review Take?
The review process for the Wavv Trust Hub may vary in timing. Your patience is appreciated.
*Note: If you are unsure how to proceed or have any questions, please do not hesitate to contact support@crmgrow.com.